Help your website visitors with a chatbot built just for charities đź’™

An easy to set up chatbot solution that can run 24/7! Answer FAQs, gain insights, increase event sign ups, showcase volunteering opportunities and take donations.


Some of our clients delivering impact through chatbot technology

Packed with smart features

FAQ Genie AI

With the power of AI you can create your questions and answers in seconds! Simply input the webpage addresses that you want to use for your users questions and answers and sit back and let the AI do the work. 

Don’t worry, you’ll be able to edit your bot responses so they are exactly as you want them. You’ll love how easy it is to add content to your Chat2Impact assistant!

Chat Widget

Style and deploy your own chatbot widget all from within Chat2Impact.

Freedom to style your chatbot pop up to match your brand – built to look great on any device. Copy and paste your chatbot widget snippet into your website and deploy your changes with one click.

Smart Contact Forms

Built in forms to enable users to contact you, register for events, make donations and more, all within the chat widget.

Triage inquiries and requests and route them to the appropriate person or department email address, improving efficiency and responsiveness.


Easy to WordPress!

Getting your Chat2Impact chatbot live on any site is easy. For WordPress websites it’s as simple as placing a line of code into your pages using a WordPress approved Header Footer Code Manager. We also have a plugin to manage your chatbot all within WordPress.

We recommend this plugin to insert the line of code into your wordpress site – but there are many to chose from in the WordPress plugins section.

Getting started couldn't be easier. Follow a few simple steps to get onboard!

Support your fundraising efforts.

Your chatbot is ready and waiting to help users any time you can’t pick up a call. Tell users about your fundraising efforts and help them get involved. We've also built in a way to take donations via Stripe (more payment options are coming)

24/7 - Help an unlimited number of users in real-time.

Help your users with FAQs, donations, fundraising, volunteering and more. Most importantly, resolve user queries that might otherwise have to be dealt with by your team.

Use a conversational approach to get feedback from your audience.

Get greater insight into the questions your users want answering. View user interactions with your chatbot in your chat2impact insights dashboard.

Preview your Chat2Impact chatbot as much as you like before putting it live.

At the click of a button you can launch a live preview of your chatbot to test it out and see how it will work for your users. Once signed up with your own instance, you have 30 days of free use to see the impact it has.

We are here to help you get the most out of the solution.

Need help setting it up or understanding a bit more about how it works? We are here to support you!

Easily customise the look of your widget.

Customise your chatbot widget with a variety of options that looks great on any device from laptop to mobile.


Do it all with no coding skills required.

We've built a solution that takes away any need for coding or needing to build conversational flows from scratch.

Connect with your CRM to capture user input.

Your chatbot can store data for you in your CRM once you have connected it. We already have a connector to Donorfy, with more coming soon.


Chose a name, colour and layout to match your brand and style.


Greet your users with a customised message before the your digital assistant is opened.

Easy to manage

Make changes, show and hide the widget and change its position on your website in seconds.

Easily add content to your chatbot to help your users.

We have made it as easy as possible for you to add the content you want your chatbot to use to help users of your website. We have preloaded the clever chatbot understanding behind the scenes so that the chatbot knows what content to show based on the users inputs.

Pre-built Integrations.

Let your users contact you via forms, register for events, make donations and more, all within the chat widget.

Simple Integration Toggle

Use the toggle on each content area to make integrations active.

Get your chatbot up and running with ease.

When you’re happy with your chatbot, follow the simple steps to add it to your website.

Bot Go-Live Toggle

Use the toggle to control the widget’s availability for users on your website.

Built in Insights / Analytics to track how your bot is being used.

We’ve added analytics into your chatbot so you have sight of how people are using it – from messages and conversations to donations made and event sign ups.

Jack O'Connell

Head of Growth

Amrit Chau-Singh

Innovation Delivery Lead

Get in touch to find out more or sign up here:

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