The conversational AI solution for charities.
Now your charity can set up an AI powered digital assistant in minutes – that can run 24/7, answer your users questions, take their details and most importantly help your charity understand more about why they are on your website – turning clicks into conversations.
With the power of AI you can create your questions and answers in seconds! Simply input the webpage addresses that you want to use for your users questions and answers and sit back and let the AI do the work.
Don’t worry, you’ll be able to edit your bot responses so they are exactly as you want them. You’ll love how easy it is to add content to your Chat2Impact assistant!
Style and deploy your own chatbot widget all from within Chat2Impact.
Freedom to style your chatbot pop up to match your brand – built to look great on any device. Copy and paste your chatbot widget snippet into your website and deploy your changes with one click.
Built in forms to enable users to contact you, register for events, make donations and more, all within the chat widget.
Triage inquiries and requests and route them to the appropriate person or department email address, improving efficiency and responsiveness.
Your chatbot is ready and waiting to help users any time you can’t pick up a call. Tell users about your fundraising efforts and help them get involved. We've also built in a way to take donations via Stripe (more payment options are coming)
Help your users with FAQs, donations, fundraising, volunteering and more. Most importantly, resolve user queries that might otherwise have to be dealt with by your team.
Get greater insight into the questions your users want answering. View user interactions with your chatbot in your chat2impact insights dashboard.
At the click of a button you can launch a live preview of your chatbot to test it out and see how it will work for your users. Once signed up with your own instance, you have 30 days of free use to see the impact it has.
Need help setting it up or understanding a bit more about how it works? We are here to support you!
Customise your chatbot widget with a variety of options that looks great on any device from laptop to mobile.
We've built a solution that takes away any need for coding or needing to build conversational flows from scratch.
Your chatbot can store data for you in your CRM (customer relationship management software) once you have connected it. We already have a connector to Blackbaud's Raisers Edge and Donorfy CRM, with more coming soon.
Chose a name, colour and layout to match your brand and style.
Greet your users with a customised message before the your digital assistant is opened.
Make changes, show and hide the widget and change its position on your website in seconds.
We have made it as easy as possible for you to add the content you want your chatbot to use to help users of your website. We have preloaded the clever chatbot understanding behind the scenes so that the chatbot knows what content to show based on the users inputs.
Let your users contact you via forms, register for events, make donations and more, all within the chat widget.
Use the toggle on each content area to make integrations active.
When you’re happy with your chatbot, follow the simple steps to add it to your website.
Use the toggle to control the widget’s availability for users on your website.
We’ve added analytics into your chatbot so you have sight of how people are using it – from messages and conversations to donations made and event sign ups.
